Confidential Reporting Line

Report safely and confidentially

At Hupac, we believe in a workplace built on integrity, respect and transparency. If you notice any misconduct or violations of the law or our values, you can safely report them through our Confidential Reporting Line.

 

What you can report

You can report violations of national or EU laws; behaviour contrary to the Hupac Group Code of Conduct or internal regulations; abuse of office, fraud, harassment, discrimination, serious conflicts of interest; risks to health, safety or the environment.

 

Who can report

Employees, former employees and candidates; customers, suppliers, consultants, subcontractors; shareholders, directors, auditors; and other professional partners of the Hupac Group.

 

How to report

1. Internal channels
Federico Centonze – General Counsel & Head of Legal Services
Viale R. Manzoni 6 | CH-6830 Chiasso
Tel. +41 58 8558610 | fcentonze@hupac.com

2. External independent channel
Avv. Elisabetta Monotti Campanella – Studio Legale Mattei & Partners
Via Dogana 2 | CH-6500 Bellinzona
reportinglinehupac@studiomattei.ch

3. Public authorities 

You may always report directly to the competent authorities.

 

Your guarantees

Confidentiality: your identity and report are handled with discretion.
No retaliation: protection for all reports made in good faith.
Anonymity: possible upon request through the external lawyer.

 

Report management

Acknowledgment within 14 days; preliminary assessment and clarifications if needed; possible internal investigation or corrective measures; feedback within 3 months of submission.

 

Learn more
Download the full “Confidential Reporting Line” process

 

Contact

WOLF for terminals: Chiasso in pole position

THOS, the new terminal process management system based on WOLF, has been launched today. The first to use the new system are the colleagues of the Terminal Chiasso, who carry out all the works with the new software. 

 

The THOS Terminal Hupac Operating System supports employees in the various phases of terminal work:

 

Departure

  • unit delivery to terminal
  • train loading preparation
  • loading closure
  • printing of the waybill
  • train closure
  • train departure.

 

Arrival

  • train arrival
  • availability and unloading of trains
  • unit collection by the customer.

 

The use of WOLF for terminal management is part of the digital renewal process of the Hupac Group. The new system, developed in-house by the IT department in Chiasso, will be gradually extended to all terminals of the Group. 

 

The main innovations

  • access via web from all devices
  • user-friendly design
  • train loading with drag & drop mode
  • display of the composition with wagons and units.
Download
Link