Vision & values

As a leading provider of safe and sustainable intermodal transport on European corridors, we contribute to a climate-neutral economy and to the well-being of society.

Customer focus

We prioritise understanding our customers' needs and values, offering innovative customer-oriented solutions.

Agility

We embrace change to continuously improve and respond to evolving needs.

Sustainability

We make a significant contribution to our future with environmentally friendly transport solutions and responsible use of resources.

Accountability

We take ownership of strong commitments. We encourage responsibility and empower each individual.

Trust
We build trust through consistent actions, professionalism, and mutual respect.

Respect

We promote a sense of togetherness in diversity, with transparent communication and fair collaboration.

Contact

“Train Radar” for real-time tracking and ETA information

After several months of successful testing, the Hupac Train Radar is now available for our customers as part of our digital strategy. The tool, accessible on the WOLF platform, enables full supply chain visibility to all parties involved in a train run - a requirement strongly demanded by the market, especially in this phase of frequent irregularities on the rail network.

 

The Hupac Train Radar covers all trains running in the network of Hupac Intermodal. It offers fast and reliable information regarding the main questions of intermodal transport management:

 

“Where is my train?”
The Train Radar provides real-time train running information thanks to the data supplied by our railway partners or, where this is not the case, by GPS on-board-units that send messages to the system every 3 minutes.

 

“When can I pick up my unit?”
Even more relevant for customers is the information regarding the estimated time of unit pick-up (ETP) at the terminals. As of 2 January 2020, this service is active for Terminal Busto Arsizio-Gallarate. Implementation in other terminals is foreseen for the coming months.

 

Train Radar: one tool, different functions 

The Train Radar is accessible via web, smartphone or pad. It offers different smartphone-optimized apps to cover all information needs of our customers:

  • Train monitor – real-time train running information and estimated time of pick-up of units
  • Train app – real-time current position of running trains and delay information
  • Unit app – real-time check of unit status and location
  • Traffic events – latest traffic events on the rail infrastructure where Hupac trains are involved
  • CESAR – connection to the European track & trace platform.

Hupac supports supply chain visibility

Hupac is fully committed to supporting supply chain transparency. We actively participate in initiatives such as the ELETA project sponsored by the European Commission as well as other sector initiatives.

 

How to get the Train Radar

The Hupac Train Radar is accessible via the WOLF platform. Customers who are not registered yet, can log in via the Hupac website.

 

More information

WOLF Support Team: wolf@hupac.com

Login WOLF: http://wolf.hupac.ch

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