Confidential Reporting Line

Report safely and confidentially

At Hupac, we believe in a workplace built on integrity, respect and transparency. If you notice any misconduct or violations of the law or our values, you can safely report them through our Confidential Reporting Line.

 

What you can report

You can report violations of national or EU laws; behaviour contrary to the Hupac Group Code of Conduct or internal regulations; abuse of office, fraud, harassment, discrimination, serious conflicts of interest; risks to health, safety or the environment.

 

Who can report

Employees, former employees and candidates; customers, suppliers, consultants, subcontractors; shareholders, directors, auditors; and other professional partners of the Hupac Group.

 

How to report

1. Internal channels
Federico Centonze – General Counsel & Head of Legal Services
Viale R. Manzoni 6 | CH-6830 Chiasso
Tel. +41 58 8558610 | fcentonze@hupac.com

2. External independent channel
Avv. Elisabetta Monotti Campanella – Studio Legale Mattei & Partners
Via Dogana 2 | CH-6500 Bellinzona
reportinglinehupac@studiomattei.ch

3. Public authorities 

You may always report directly to the competent authorities.

 

Your guarantees

Confidentiality: your identity and report are handled with discretion.
No retaliation: protection for all reports made in good faith.
Anonymity: possible upon request through the external lawyer.

 

Report management

Acknowledgment within 14 days; preliminary assessment and clarifications if needed; possible internal investigation or corrective measures; feedback within 3 months of submission.

 

Learn more
Download the full “Confidential Reporting Line” process

 

Contact

The Busto OCR rail portals go live

Automation of the train checking process

Hupac announces the successful go-live of the OCR (Optical Character Recognition) rail portals inside the Terminal Busto Arsizio-Gallarate.

 

The portals provide a solution for automated train inspection, identification and inventory – an important feature that helps to handle the growing traffic volume. Thanks to an advanced camera and a sophisticated software system, the OCR portals allow remote visual inspection of information about incoming containers and wagons, thus speeding up the train checking process.  

 

The two portals from Camco Technologies were installed in November 2017 at the north and south entrances of the terminal. They have been tested by the rail control operators of Busto Arsizio terminal over the last months.

 

Today the OCR system reads the following data:

  • position of the loading unit on the wagon
  • wagon number
  • unit number
  • ISO code
  • seal presence.

In a second phase, additional features will be made available, such as the detection and reading of codification tables as well as dangerous goods and IMDG (International Maritime Dangerous Goods) labels.

 

Furthermore, OCR portals will be installed in the check-in area of Terminal Busto Arsizio-Gallarate in the coming months. This allows simplified procedures and a faster registration of the incoming and outgoing trucks.

 

An OCR rail portal project has also been launched for the HTA Hupac Terminal Antwerp. Currently it is in the analysis phase, while installation is planned for the next year. Other Hupac terminals will follow, according to the Hupac digitalization strategy.

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