Focus areas

Group objectives

  • Market-leading positions on specific major European transport corridors
  • Resilient, competitive and predictable intermodal offerings to a growing customer base
  • Ensuring efficient and competitive rail traction capacity with a balanced portfolio of strategic partners
  • Digital transformation and automation in planning and operations along the intermodal chain, including customers, railway undertakings and third party terminals
  • R&D: continuous development of innovations in wagon technology and terminals
  • Increasing the productivity of intermodal and terminal operations

Market development

  • Focus on the intermodal transport segments of transalpine, long haul (over 600 km in Europe) and maritime transport
  • 30-50% market share on the corridors served
  • Focus on pipeline development with 5-10 and more roundtrips per week
  • Capacity utilisation of trains above 80%
  • Priority on the use of own terminals
  • Strengthening the main transport corridors by investing in terminals

Customers

  • Quality, reliability, stability, cost leadership and competitiveness are the key drivers
  • Automate the contract-to-cash process
  • Standardise digital services and set up a self-service platform for customers
  • ‘Estimated pick-up time’ information for 100% of shipments, with 95% reliability
  • Expand customer base; service for major customers
 

Partners

  • Integrate the planning cycle with strategic partners

  • Establish strong partnerships with multiple rail operators
  • Standardise and automate the purchase-to-payment process with partners
  • Strengthen the digitalisation of operational processes (timetables, disruptions, pick-up times, etc.)
 

Employees

  • Develop young talents into leadership positions
  • Increase the diversity of the workforce, particularly in leadership and management positions
  • Reduce staff turnover in the Group
  • HR leadership development program for 2nd/3rd level managers

Contact

Terminal Busto Arsizio-Gallarate: new OCR portals improve quality of service

Digitalisation has entered the intermodal terminal of Busto Arsizio-Gallarate. Since end of 2017, two portals equipped with video cameras have been monitoring all trains entering and leaving the terminal. The goal? Speed up and perfect the train control processes, with immediate data input into the WOLF Web Oriented Logistics Framework management system.

 

Andrea Castino, production manager of Hupac SpA, highlights the benefits: "The system outperforms the human eye in terms of speed and completeness. Thanks to the letter-decoding software, we save 25 minutes for the management of each of our more than 50 trains per day, offering a faster and more accurate service to our customers.”

 

The two OCR (Optical Character Recognition) portals, installed at the end of 2017 at the north and south entrances of the Busto Arsizio-Gallarate terminal, capture and transmit a number of information regarding the trains entering and leaving the terminal:

- the wagon number

- the number of the intermodal transport unit in combination with the wagon

- possible damages to loading units and wagons.

 

The advantages are clear and range from speeding up train checks to making shunting operations more efficient, from supporting safety processes to informing drivers of the exact location of their units: thanks to the faster control process, information on the track in the terminal is available earlier. The quality and accuracy of the data has improved considerably, too.

 

All these factors have earned Hupac SpA the "Logistics service provider 2018" award, assigned by Assologistica, for its contribution to improving the intermodal transport sector. Aldo Puglisi, project leader of Hupac's parent company in Chiasso, says: "In the near future, the installation of inbound and outbound road portals for the truck control process is planned. After Busto Arsizio, we have already started a similar project for our terminal in Antwerp. It is currently under analysis, and installation is scheduled for 2019. Other terminals will follow in accordance with our digitalisation strategy.”

 

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