Confidential Reporting Line

Report safely and confidentially

At Hupac, we believe in a workplace built on integrity, respect and transparency. If you notice any misconduct or violations of the law or our values, you can safely report them through our Confidential Reporting Line.

 

What you can report

You can report violations of national or EU laws; behaviour contrary to the Hupac Group Code of Conduct or internal regulations; abuse of office, fraud, harassment, discrimination, serious conflicts of interest; risks to health, safety or the environment.

 

Who can report

Employees, former employees and candidates; customers, suppliers, consultants, subcontractors; shareholders, directors, auditors; and other professional partners of the Hupac Group.

 

How to report

1. Internal channels
Federico Centonze – General Counsel & Head of Legal Services
Viale R. Manzoni 6 | CH-6830 Chiasso
Tel. +41 58 8558610 | fcentonze@hupac.com

2. External independent channel
Avv. Elisabetta Monotti Campanella – Studio Legale Mattei & Partners
Via Dogana 2 | CH-6500 Bellinzona
reportinglinehupac@studiomattei.ch

3. Public authorities 

You may always report directly to the competent authorities.

 

Your guarantees

Confidentiality: your identity and report are handled with discretion.
No retaliation: protection for all reports made in good faith.
Anonymity: possible upon request through the external lawyer.

 

Report management

Acknowledgment within 14 days; preliminary assessment and clarifications if needed; possible internal investigation or corrective measures; feedback within 3 months of submission.

 

Learn more
Download the full “Confidential Reporting Line” process

 

Contact

Strategy 2028: our path to a sustainable intermodal future

Hupac’s Strategy 2024-2028 navigates opportunities and challenges to drive a greener, more efficient logistics future. Key opportunities include the EU Green Deal, incentivizing decarbonized supply chains via measures like the 2027 Emissions Trading System, and the growing truck driver shortage, favoring a modal shift to rail.

 

Challenges include rail infrastructure reliability during major corridor works, requiring operational resilience and strategic advocacy for improved coordination and bypass routes. Political uncertainties, reduced subsidies, and advancements in road transport competitiveness also pose risks.

 

Hupac is addressing these dynamics with investments in digitalization, automation, and advanced technologies like low-noise braking systems and proactive maintenance. Emphasizing innovation, sustainability, and collaboration, the strategy solidifies our commitment to delivering value for customers, partners, and communities alike.

 

The Strategy 2024-2028 has been formally approved by the Board of Directors. It defines clear measures and investments for the coming years, providing guidance and transparency to all stakeholders. This strategy underscores Hupac's commitment to innovation, sustainability, and operational excellence, ensuring that we continue to deliver value in the interest of our customers, partners, employees, and the broader community.

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