Safety - our number one priority

Safety is one of Hupac’s major priorities. The company aims at carrying out a safe and reliable transportation system, ensuring maximum safety in all its fields of activity.

 

Safety objectives

Our main safety objectives relate to the prevention of accidents in terminals and on the railway lines, the integrity of load units and smooth operation of the wagon fleet.

 

Compliance with legislation

Hupac conforms to the statutory safety provisions; if necessary, the company voluntarily implements additional measures.

 

Active management

Hupac makes available the instruments, resources and processes needed to guarantee an adequate system for safety management.

 

Focus on prevention

Hupac supports every initiative aimed at preventing safety-relevant disruptions or accidents.

 

Adequate training

Hupac's employees are adequately trained allowing them to perform their functions conscientiously and responsibly.

 

Dangerous goods

Hupac has put in place a centralised service specifically dedicated to this kind of transport, headed by a Dangerous Goods compliance advisor, appointed and trained according to the provisions of Directive 96/35/CE. 

 

Monitoring and improvement

Hupac regularly verifies the safety level in the company to identify any shortcomings and intervening in critical situations. Monitoring and controlling provide the basis for the continuous improvement process.

 

Teamwork

Safety is the result of teamwork involving collaborators, partners, customers and supervisory authorities. Hupac promotes an open, constructive dialog and supports awareness and motivation of all individuals, with the objective of creating an effective safety culture.

Contact

Solving connection problems - steps & measures

Right now, connection problems are affecting a large number of companies: leading websites stopped working, service and accessibility of many companies are reduced.

These disturbances are also affecting our systems. Online operations and web-based systems are slowed down, with consequences on our regular operations in terminals und train handling. This is burdening on a situation that is already difficult because of the congestion generated by the bank holidays of the last weeks.

 

Our technicians are aware and working 24/7 to mitigate and resolve the IT problems. We are taking all possible steps to reduce the impact and to guarantee efficient and secure data exchange with our customers and partners.

 

Between others, we are implementing the following steps:

> Enhanced IT protection systems

> Stability tests and functional checks

> Alternative communication channels

 

We are confident to solve the issue rapidly, but cannot exclude some further IT disruptions.

Customer Support