Vision & values

As a leading provider of safe and sustainable intermodal transport on European corridors, we contribute to a climate-neutral economy and to the well-being of society.

Customer focus

We prioritise understanding our external and internal customers’ needs and values, offering innovative customer-oriented solutions.

Agility

We embrace change to continuously improve and respond to evolving needs.

Sustainability

We make a significant contribution to our future with more than just environmentally friendly transport solutions, ensuring the responsible use of all resources.

Accountability

We take ownership of meaningful and concrete commitments, fostering a strong sense of individual responsibility to support our shared goals.

Trust

We build trust through consistent actions, professionalism and mutual respect.

Respect

We promote a sense of togetherness in diversity, with open and transparent communication and collaboration.

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Solving connection problems - steps & measures

Right now, connection problems are affecting a large number of companies: leading websites stopped working, service and accessibility of many companies are reduced.

These disturbances are also affecting our systems. Online operations and web-based systems are slowed down, with consequences on our regular operations in terminals und train handling. This is burdening on a situation that is already difficult because of the congestion generated by the bank holidays of the last weeks.

 

Our technicians are aware and working 24/7 to mitigate and resolve the IT problems. We are taking all possible steps to reduce the impact and to guarantee efficient and secure data exchange with our customers and partners.

 

Between others, we are implementing the following steps:

> Enhanced IT protection systems

> Stability tests and functional checks

> Alternative communication channels

 

We are confident to solve the issue rapidly, but cannot exclude some further IT disruptions.

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