Focus areas

Group objectives

  • Market-leading positions on specific major European transport corridors
  • Resilient, competitive and predictable intermodal offerings to a growing customer base
  • Ensuring efficient and competitive rail traction capacity with a balanced portfolio of strategic partners
  • Digital transformation and automation in planning and operations along the intermodal chain, including customers, railway undertakings and third party terminals
  • R&D: continuous development of innovations in wagon technology and terminals
  • Increasing the productivity of intermodal and terminal operations

Market development

  • Focus on the intermodal transport segments of transalpine, long haul (over 600 km in Europe) and maritime transport
  • 30-50% market share on the corridors served
  • Focus on pipeline development with 5-10 and more roundtrips per week
  • Capacity utilisation of trains above 80%
  • Priority on the use of own terminals
  • Strengthening the main transport corridors by investing in terminals

Customers

  • Quality, reliability, stability, cost leadership and competitiveness are the key drivers
  • Automate the contract-to-cash process
  • Standardise digital services and set up a self-service platform for customers
  • ‘Estimated pick-up time’ information for 100% of shipments, with 95% reliability
  • Expand customer base; service for major customers
 

Partners

  • Integrate the planning cycle with strategic partners

  • Establish strong partnerships with multiple rail operators
  • Standardise and automate the purchase-to-payment process with partners
  • Strengthen the digitalisation of operational processes (timetables, disruptions, pick-up times, etc.)
 

Employees

  • Develop young talents into leadership positions
  • Increase the diversity of the workforce, particularly in leadership and management positions
  • Reduce staff turnover in the Group
  • HR leadership development program for 2nd/3rd level managers

Contact

Second wave COVID-19: we support logistics

The COVID-19 pandemic is spreading with renewed speed all over Europe. Hupac reinforces its preventive measures and takes provisions to secure the operational continuity of intermodal services.

 

More in detail:

 

Human resources management "No risk"

Our staff is safe and protected by a number of measures that are proactively adapted to the local situation, including:

  • Personal protection with devices for hygiene and disinfection
  • Strict physical distancing in all working environments
  • Wide use of home office and tele-conferencing, with devices that allow the same functionality as with  physical presence in the office
  • Clear processes in case of contagion.

 

Terminal management "Contactless"

Our terminals are organised in a way to reduce physical contacts between all people involved in terminal operations:

  • Automatic check-in and digital transfer of transport documents (Terminal Busto Arsizio-Gallarate)
  • Regulated access to the counters, keeping a safe distance between people
  • Counter protection with glass, frequent disinfection of surfaces
  • Transhipment operations without direct interaction between people
  • Departure of the truck without the driver getting out of his cab or getting into contact with terminal operators.


Contingency management "Ready for the challenge"

We think ahead and want to be prepared even if the situations gets critical:

  • In the unlikely case of a terminal shutdown, we have structural contingency-plan terminals in our network
  • In addition, we are optioning capacity and train-paths in further terminal infrastructures
  • We have planned back-up railcars, locomotives and drivers at our disposal
  • All Hupac departments are adopting a decentralised work organisation with separation inside the building and large use of home office, in order to have a parallel organisation in case of shortcomings or shutdowns.

 

The COVID-19 first wave has proven the strategic importance of intermodal transport. Letting goods travel by train minimises the risks and offers a stable alternative in case of difficulties for truck drivers to work cross-border.

 

The Hupac network contributes to the supply of goods in a safe and sustainable manner - we are ready to take the challenge according to our motto "moving together"!

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