Hupac
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Quality management for resilient and sustainable logistics

As an intermodal transport Group, customer satisfaction is at the heart of everything we do. With a robust quality management system in place, in accordance with ISO 9001:2015, we ensure that our services meet the highest quality standards and comply with all applicable requirements.

 

Through a process-oriented approach, continuous improvement and a clear focus on our customers' needs, we guarantee:

  • reliability: punctual deliveries and seamless information flow
  • efficiency: optimised processes and costs
  • safety: the highest standards in transport handling and for our employees
  • sustainability: resource-efficient operations.

We identify and assess risks to proactively implement quality control measures. Our people are trained and motivated to achieve our quality objectives. We work together to continuously improve our processes and the quality management system, adapting to ever-changing requirements.

 

Our quality aims

Our quality policy is linked to our corporate strategy and focuses on the following key areas:

  • meeting customer needs – with a focus on resilience and network stability
  • increasing productivity and efficiency – in close cooperation with partners in the value chain
  • ensuring safety – for our employees and all transport stakeholders 
  • strengthening the organisation – a positive and motivating working environment for our employees
  • promoting sustainability – for a climate and resource efficient freight transport.

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"SBB Cargo International" – opportunity for combined transport

A comment of Bernhard Kunz, CEO of Hupac Ltd
5.7.2010

The media have covered the news: SBB Cargo and Hupac are mutually founding a rail carrier "SBB Cargo International" for the traction of intermodal and block trains on the north-south axis. A company with a greenfield approach, designed to improve the competitiveness of rail traction sustainably thanks to lean structures, standardized processes, efficient systems and high productivity.

 

This innovative business model has been made possible thanks to decades of collaboration between SBB and Hupac. Stockholders of the society are SBB Cargo with 75% share and Hupac with 25%. SBB Cargo is contributing traction resources and rail know-how to the new company, while Hupac enjoys market presence throughout all of Europe and provides part of the transport volume. Above all, Hupac contributes flexibility and innovative strength of logistics to the new rail company – and we're convinced that the market will profit from this creating a virtuous circle.

 

The new company will operate at the same conditions for all operators. We know how important neutrality is for the market and will ensure that this is provided. However, most important of all, the company will enable us to maintain our independence in the interest of the market. Hupac will continue to collaborate with a wide range of rail companies. Our guiding principle is competitiveness – resources, quality and price – of our rail partners.

 

Hupac supports the opening of the rail market – and nothing changes in this respect in the future. We need a successful, internationally operating Swiss rail freight company in order to ensure an open rail market in transit over the Alps. With the founding of SBB Cargo International we are convinced that we are providing important stimuli for intermodal transport.

Hupac Group
Viale R. Manzoni 6
CH-6830 Chiasso

Tel. +41 58 8558800

 

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