Quality management for resilient and sustainable logistics

As an intermodal transport Group, customer satisfaction is at the heart of everything we do. With a robust quality management system in place, in accordance with ISO 9001:2015, we ensure that our services meet the highest quality standards and comply with all applicable requirements.

 

Through a process-oriented approach, continuous improvement and a clear focus on our customers' needs, we guarantee:

  • reliability: punctual deliveries and seamless information flow
  • efficiency: optimised processes and costs
  • safety: the highest standards in transport handling and for our employees
  • sustainability: resource-efficient operations.

 

We identify and assess risks to proactively implement quality control measures. Our people are trained and motivated to achieve our quality objectives. We work together to continuously improve our processes and the quality management system, adapting to ever-changing requirements.

 

Our quality aims

 

Our quality policy is linked to our corporate strategy and focuses on the following key areas:

  • meeting customer needs – with a focus on resilience and network stability
  • increasing productivity and efficiency – in close cooperation with partners in the value chain
  • ensuring safety – for our employees and all transport stakeholders 
  • strengthening the organisation – a positive and motivating working environment for our employees
  • promoting sustainability – for a climate and resource efficient freight transport.

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Planning company Gateway Basel Nord pushes ahead with new container terminal

The three Swiss logistics and freight companies Contargo AG, Hupac SA and SBB Cargo AG established a joint planning company – Gateway Basel Nord – this week. It will push ahead with planning the new Basel Nord container terminal.

 

The advanced status of the project work for the Basel Nord container terminal makes it possible to submit a funding application soon for the financing of the first bi-modal expansion phase to the Federal Office of Transport (FOT). Gateway Basel Nord, the joint company set up in the past few days by the three companies Contargo, Hupac und SBB Cargo, will operate the bi-modal (road/rail) terminal once it has been completed. The new logistics hub will be open to all interested users – without discrimination – for the transhipment of containers and other load carriers used in intermodal transport.

 

The three companies are planning to submit the funding application in the next few months. This calls for extensive planning documents which are currently being drawn up. Thanks to its central location between the railway and the motorway, the terminal will have excellent transport links. Operations are due to commence in 2019.

 

In a second phase, the facility is to be extended the addition of a new dock basin of Swiss Rhine Ports for trimodal transhipment (road/rail/water) and will be connected directly to the Kleinhüningen Rhine port. The future dock basin 3 will enable the efficient integration of domestic shipping. Further partners may join once the facility goes tri-modal.

 

"Efficient transhipment to bundle transport modes is key for Switzerland. The Swiss Rhine ports are therefore of paramount strategic importance to ensure supplies to Switzerland", explains Holger Bochow, Managing Director of Contargo.

 

"Basel Nord is strategically situated on the Rotterdam-Genoa corridor and, with its 750 metres of rail tracks, is suitably equipped for competitive operations. With this hub we are integrating our domestic network to the north and south and creating new market opportunities for a modal shift", , explains Bernhard Kunz, CEO of Hupac.

 

"Switzerland urgently needs a large-scale terminal in order to handle growing container volumes efficiently and in an environmentally friendly manner. The establishment of the joint planning company is an important step in this direction", explains Nicolas Perrin, CEO of SBB Cargo.