Quality management for resilient and sustainable logistics

As an intermodal transport Group, customer satisfaction is at the heart of everything we do. With a robust quality management system in place, in accordance with ISO 9001:2015, we ensure that our services meet the highest quality standards and comply with all applicable requirements.

 

Through a process-oriented approach, continuous improvement and a clear focus on our customers' needs, we guarantee:

  • reliability: punctual deliveries and seamless information flow
  • efficiency: optimised processes and costs
  • safety: the highest standards in transport handling and for our employees
  • sustainability: resource-efficient operations.

 

We identify and assess risks to proactively implement quality control measures. Our people are trained and motivated to achieve our quality objectives. We work together to continuously improve our processes and the quality management system, adapting to ever-changing requirements.

 

Our quality aims

 

Our quality policy is linked to our corporate strategy and focuses on the following key areas:

  • meeting customer needs – with a focus on resilience and network stability
  • increasing productivity and efficiency – in close cooperation with partners in the value chain
  • ensuring safety – for our employees and all transport stakeholders 
  • strengthening the organisation – a positive and motivating working environment for our employees
  • promoting sustainability – for a climate and resource efficient freight transport.

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PCC Intermodal, Hupac and Kombiverkehr launch joint train product between Duisburg and Kutno
  • Start at the 4th January, four times per week and direction
  • Stop for consignments to and from Poznan Franowo
  • Convenient schedules optimize vehicle round trips

 

In future the operators PCC Intermodal SA, Hupac Intermodal SA and Kombiverkehr KG are to work in close cooperation on the transport corridor between the Ruhrgebiet and Poland, providing a joint train product alongside their own existing services.

 

With effect from 4 January 2016, a new direct train with capacity for up to 1200 tonnes of cargo will run in each direction between the DUSS terminal in Duisburg and Kutno four times a week, and twice a week with a stop in Poznan Franowo. RBH, a subsidiary of DB Schenker Rail, will be providing the traction for the trains on the German side, and DB Schenker Rail Polska will be doing the same on the Polish side. The closing times for acceptance are late and the pick-up times early in Duisburg and Kutno, thus facilitating the optimization of vehicle operations in the region. There are options for onward transport from Duisburg and Kutno to make use of the operators' existing national and international services.

 

"By bundling the current consignment volumes of all three operators into one joint train product customers in international forwarding will have more opportunities to send shipments by rail, which is both cost-efficient and climate-friendly," says Peter Dannewitz, Sales Manager at Kombiverkehr KG.

 

“With four departures per week in each direction, we offer our customers a high quality product with attractive prices," emphasizes Alberto Grisone, Director Network Development of the Swiss Hupac Intermodal AG.

 

“This joint product between Duisburg and Kutno, finally allows us to offer the customers complete competitive and reliable connection, linking Ruhr Area with Southern Poland`s industrial centers areas of Wrocław, Katowice and Rzeszów.”, adds Ziemowit Kierkowski, Sales Director of PCC Intermodal S.A.