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Confidential Reporting Line

Report safely and confidentially

At Hupac, we believe in a workplace built on integrity, respect and transparency. If you notice any misconduct or violations of the law or our values, you can safely report them through our Confidential Reporting Line.

 

What you can report

You can report violations of national or EU laws; behaviour contrary to the Hupac Group Code of Conduct or internal regulations; abuse of office, fraud, harassment, discrimination, serious conflicts of interest; risks to health, safety or the environment.

 

Who can report

Employees, former employees and candidates; customers, suppliers, consultants, subcontractors; shareholders, directors, auditors; and other professional partners of the Hupac Group.

 

How to report

1. Internal channels
Federico Centonze – General Counsel & Head of Legal Services
Viale R. Manzoni 6 | CH-6830 Chiasso
Tel. +41 58 8558610 | fcentonze@hupac.com  

2. External independent channel
Mr Pietro Croce – Studio Legale Mattei & Partners
Via Dogana 2 | CH-6500 Bellinzona
reportinglinehupac@studiomattei.ch

3. Public authorities 

You may always report directly to the competent authorities.

 

Your guarantees

Confidentiality: your identity and report are handled with discretion.
No retaliation: protection for all reports made in good faith.
Anonymity: possible upon request through the external lawyer.

 

Report management

Acknowledgment within 14 days; preliminary assessment and clarifications if needed; possible internal investigation or corrective measures; feedback within 3 months of submission.

 

Learn more
Download the full “Confidential Reporting Line” process

 

Contact
Open letter from the industry: Save Combined Transport!

Seven leading companies and associations in the rail freight sector – Hupac, Kombiverkehr, TX Logistik, ERFA, UIRR, SGKV and Fermerci – have sent an open letter to Federal Minister of Transport Patrick Schnieder and DB CEO Evelyn Palla on 29 October 2025.

 

Under the motto “Save Combined Transport”, the signatories warn of an increasing shift of freight traffic from rail back to road.

 

This shift has already begun and is well documented. Its cause lies in the insufficient performance of the rail infrastructure. Over the coming years, we expect – as a result of the planned corridor renovations in Germany that largely disregard industrial supply requirements – hundreds of thousands of additional truck journeys.

On the major Alpine corridors through Austria and Switzerland alone, this would mean around 500,000 extra trucks on the roads, with corresponding increases in emissions, congestion and accident risk.

Without immediate countermeasures, Europe risks losing transport capacity, competitiveness and climate progress. We therefore call for:

  • A freeze on track access charges for 2026
  • A capacity guarantee of at least 90% during corridor renovations
  • Upgrading of suitable diversion routes
  • Train path allocation according to market needs
  • Compensation for operational restrictions on inferior routes
  • Suspension of cancellation fees

 

Check the Open Letter in the Download section.
Link

Hupac Group
Viale R. Manzoni 6
CH-6830 Chiasso

Tel. +41 58 8558800

 

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