Confidential Reporting Line

Report safely and confidentially

At Hupac, we believe in a workplace built on integrity, respect and transparency. If you notice any misconduct or violations of the law or our values, you can safely report them through our Confidential Reporting Line.

 

What you can report

You can report violations of national or EU laws; behaviour contrary to the Hupac Group Code of Conduct or internal regulations; abuse of office, fraud, harassment, discrimination, serious conflicts of interest; risks to health, safety or the environment.

 

Who can report

Employees, former employees and candidates; customers, suppliers, consultants, subcontractors; shareholders, directors, auditors; and other professional partners of the Hupac Group.

 

How to report

1. Internal channels
Federico Centonze – General Counsel & Head of Legal Services
Viale R. Manzoni 6 | CH-6830 Chiasso
Tel. +41 58 8558610 | fcentonze@hupac.com

2. External independent channel
Avv. Elisabetta Monotti Campanella – Studio Legale Mattei & Partners
Via Dogana 2 | CH-6500 Bellinzona
reportinglinehupac@studiomattei.ch

3. Public authorities 

You may always report directly to the competent authorities.

 

Your guarantees

Confidentiality: your identity and report are handled with discretion.
No retaliation: protection for all reports made in good faith.
Anonymity: possible upon request through the external lawyer.

 

Report management

Acknowledgment within 14 days; preliminary assessment and clarifications if needed; possible internal investigation or corrective measures; feedback within 3 months of submission.

 

Learn more
Download the full “Confidential Reporting Line” process

 

Contact

New Shuttle train: Duisburg DGT – Novara

In order to intensify the modal shift from road to rail, Hupac is pleased to announce the start-up of a new rail service connecting Duisburg Gateway Terminal DGT with Novara CIM, effective 12 January 2026.

 

The new connection will operate with a daily frequency of six roundtrips per week, further strengthening Hupac’s network between Germany and Italy.

 

With this additional service, Hupac reinforces its presence on the Ruhr–Italy corridor, which is central in the Rhine Alpine axle. The expanded network ensures enhanced capacity, reliability and flexibility for customers operating along one of Europe’s most important intermodal corridors.

 

Leveraging the role of Duisburg Gateway Terminal as a key European hub, the new service also enables Hupac to provide robust solutions connecting via gateway northeast and southeast Europe with northern and southern Italy.

 

See the Product overview in the Downloads section.

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