Confidential Reporting Line

Report safely and confidentially

At Hupac, we believe in a workplace built on integrity, respect and transparency. If you notice any misconduct or violations of the law or our values, you can safely report them through our Confidential Reporting Line.

 

What you can report

You can report violations of national or EU laws; behaviour contrary to the Hupac Group Code of Conduct or internal regulations; abuse of office, fraud, harassment, discrimination, serious conflicts of interest; risks to health, safety or the environment.

 

Who can report

Employees, former employees and candidates; customers, suppliers, consultants, subcontractors; shareholders, directors, auditors; and other professional partners of the Hupac Group.

 

How to report

1. Internal channels
Federico Centonze – General Counsel & Head of Legal Services
Viale R. Manzoni 6 | CH-6830 Chiasso
Tel. +41 58 8558610 | fcentonze@hupac.com  

2. External independent channel
Mr Pietro Croce – Studio Legale Mattei & Partners
Via Dogana 2 | CH-6500 Bellinzona
reportinglinehupac@studiomattei.ch

3. Public authorities 

You may always report directly to the competent authorities.

 

Your guarantees

Confidentiality: your identity and report are handled with discretion.
No retaliation: protection for all reports made in good faith.
Anonymity: possible upon request through the external lawyer.

 

Report management

Acknowledgment within 14 days; preliminary assessment and clarifications if needed; possible internal investigation or corrective measures; feedback within 3 months of submission.

 

Learn more
Download the full “Confidential Reporting Line” process

 

Contact

Milestone for the Spanish market: Hupac Intermodal launches semitrailer transport between Belgium and Spain

As of February 2019, the Hupac shuttle train between Antwerp and Barcelona is able to carry semitrailers. It is the first time that this type of loading unit is admitted on the Spanish network - a milestone for intermodal transport that has been achieved after a successful test period together with the Spanish Railways RENFE and the French SNCF.

The Hupac shuttle Antwerp D Barcelona offers daily departures with attractive A-C transit times. Besides containers and swap bodies, also semitrailers with P386 codification can be transhipped. They travel on special pocket wagons; an extra strong XL tarpaulin is required.

The Antwerp D Barcelona shuttle has been introduced in 2008 and registers growing demand. The closing time for customers in Antwerp Combinant terminal is at 17.00. The shuttle crosses France, where a maximum profile of P386 can be achieved, and enters Spain on the UIC line without the need to change railcars for the Spanish network. Pick-up time in Barcelona Morot terminal is on day C.

Link