Confidential Reporting Line

Report safely and confidentially

At Hupac, we believe in a workplace built on integrity, respect and transparency. If you notice any misconduct or violations of the law or our values, you can safely report them through our Confidential Reporting Line.

 

What you can report

You can report violations of national or EU laws; behaviour contrary to the Hupac Group Code of Conduct or internal regulations; abuse of office, fraud, harassment, discrimination, serious conflicts of interest; risks to health, safety or the environment.

 

Who can report

Employees, former employees and candidates; customers, suppliers, consultants, subcontractors; shareholders, directors, auditors; and other professional partners of the Hupac Group.

 

How to report

1. Internal channels
Federico Centonze – General Counsel & Head of Legal Services
Viale R. Manzoni 6 | CH-6830 Chiasso
Tel. +41 58 8558610 | fcentonze@hupac.com  

2. External independent channel
Mr Pietro Croce – Studio Legale Mattei & Partners
Via Dogana 2 | CH-6500 Bellinzona
reportinglinehupac@studiomattei.ch

3. Public authorities 

You may always report directly to the competent authorities.

 

Your guarantees

Confidentiality: your identity and report are handled with discretion.
No retaliation: protection for all reports made in good faith.
Anonymity: possible upon request through the external lawyer.

 

Report management

Acknowledgment within 14 days; preliminary assessment and clarifications if needed; possible internal investigation or corrective measures; feedback within 3 months of submission.

 

Learn more
Download the full “Confidential Reporting Line” process

 

Contact

Milano Smistamento
Commissioner Terminal AlpTransit Srl (TerAlp) (Mercitalia Logistics – Gruppo FS Italiane, Hupac Ltd)
Project Construction and management of intermodal terminal on existing railway area
Surface 240,000 m2
Stacking lanes 10
Gantry cranes

Phase 1: 3

Phase 2: 6

Transhipment tracks 10 x 750 m
Stationing tracks 5 x 750 m 
Services

Parking areas for semi-trailers

Operating offices

Spare parts/short repair and maintenance warehouse

Max. capacity

Phase 1: 11 train pairs per day

(195,000 loading units/year)

Phase 2: 22 train pairs per day

(395,000 loading units/year)

Complementary works Mitigation and environmental compensation measures
Start-up

Phase 1: 2026

Link