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Confidential Reporting Line

Report safely and confidentially

At Hupac, we believe in a workplace built on integrity, respect and transparency. If you notice any misconduct or violations of the law or our values, you can safely report them through our Confidential Reporting Line.

 

What you can report

You can report violations of national or EU laws; behaviour contrary to the Hupac Group Code of Conduct or internal regulations; abuse of office, fraud, harassment, discrimination, serious conflicts of interest; risks to health, safety or the environment.

 

Who can report

Employees, former employees and candidates; customers, suppliers, consultants, subcontractors; shareholders, directors, auditors; and other professional partners of the Hupac Group.

 

How to report

1. Internal channels
Federico Centonze – General Counsel & Head of Legal Services
Viale R. Manzoni 6 | CH-6830 Chiasso
Tel. +41 58 8558610 | fcentonze@hupac.com

2. External independent channel
Avv. Elisabetta Monotti Campanella – Studio Legale Mattei & Partners
Via Dogana 2 | CH-6500 Bellinzona
reportinglinehupac@studiomattei.ch

3. Public authorities 

You may always report directly to the competent authorities.

 

Your guarantees

Confidentiality: your identity and report are handled with discretion.
No retaliation: protection for all reports made in good faith.
Anonymity: possible upon request through the external lawyer.

 

Report management

Acknowledgment within 14 days; preliminary assessment and clarifications if needed; possible internal investigation or corrective measures; feedback within 3 months of submission.

 

Learn more
Download the full “Confidential Reporting Line” process

 

Contact
Intermodal transport, fundamental resource for logistics and society

During the coronavirus emergency, intermodal transport is turning out to be one of the safest transport system for logistics. Goods are carried by rail over long distances across Europe, while last mile transportation is performed by local drivers around the terminals, with practically no direct personal contacts.

 

Hupac Group has taken strict measures to protect its terminals and to guarantee operational continuity of its network. Right from the beginning of the emergency in northern Italy, we have introduced processes that enable contactless terminal management, especially in our large transhipment facility of Busto Arsizio-Gallarate, as well as in the terminals of Piacenza and Pordenone. We are now implementing these measures in all our terminals.

 

While the coronavirus emergency is spreading all over Europe, Hupac is ready to share its experience of “Contactless terminal management” with its terminal partners in Europe. The aim is to protect the health of employees, customers and partners, and to safeguard intermodal transport as an essential component for the functioning of the society.

 

Terminal are being kept safe through strict measures. We urge politics and institutions to recognize intermodal transport as a strategic resource in this crisis, and to foresee additional measures to keep terminals running even in case of a deterioration of the situation, such as safe traffic corridors under the supervision of civil protection forces etc.
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Hupac Group
Viale R. Manzoni 6
CH-6830 Chiasso

Tel. +41 58 8558800

 

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