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Confidential Reporting Line

Report safely and confidentially

At Hupac, we believe in a workplace built on integrity, respect and transparency. If you notice any misconduct or violations of the law or our values, you can safely report them through our Confidential Reporting Line.

 

What you can report

You can report violations of national or EU laws; behaviour contrary to the Hupac Group Code of Conduct or internal regulations; abuse of office, fraud, harassment, discrimination, serious conflicts of interest; risks to health, safety or the environment.

 

Who can report

Employees, former employees and candidates; customers, suppliers, consultants, subcontractors; shareholders, directors, auditors; and other professional partners of the Hupac Group.

 

How to report

1. Internal channels
Federico Centonze – General Counsel & Head of Legal Services
Viale R. Manzoni 6 | CH-6830 Chiasso
Tel. +41 58 8558610 | fcentonze@hupac.com

2. External independent channel
Avv. Elisabetta Monotti Campanella – Studio Legale Mattei & Partners
Via Dogana 2 | CH-6500 Bellinzona
reportinglinehupac@studiomattei.ch

3. Public authorities 

You may always report directly to the competent authorities.

 

Your guarantees

Confidentiality: your identity and report are handled with discretion.
No retaliation: protection for all reports made in good faith.
Anonymity: possible upon request through the external lawyer.

 

Report management

Acknowledgment within 14 days; preliminary assessment and clarifications if needed; possible internal investigation or corrective measures; feedback within 3 months of submission.

 

Learn more
Download the full “Confidential Reporting Line” process

 

Contact
Intermodal network at society's service

Restrictions on production and commercial activities are being introduced throughout Europe, with ever greater speed and degree of restriction.

In Italy, the Government's decision of 22 March has further restricted economic activity, now limited to essential goods and services. Land transport and its supply chain are excluded from these restrictions. Therefore, our terminals in Italy and our intermodal rail network remain in operation without restrictions.

In all countries we can count on the support of rail infrastructure managers and railway undertakings. They do their best to keep trains running. Certain restrictions in certain countries, such as the closure of lines at certain times, cannot be excluded, but will be communicated in a good time.

Our terminals must operate safely and efficiently. We therefore ask our customers to collect their loading units in a promptly, and to distribute the flow to the terminals throughout the day thus reducing waiting times and the presence of people in the terminals.

Thanks to our employees in the terminals and in the home office we guarantee the availability of the goods we all need, from basic goods to raw materials for the production of essential products, from consumer healthcare products to supplies for hospitals.
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Hupac Group
Viale R. Manzoni 6
CH-6830 Chiasso

Tel. +41 58 8558800

 

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