Quality management for resilient and sustainable logistics

As an intermodal transport Group, customer satisfaction is at the heart of everything we do. With a robust quality management system in place, in accordance with ISO 9001:2015, we ensure that our services meet the highest quality standards and comply with all applicable requirements.

 

Through a process-oriented approach, continuous improvement and a clear focus on our customers' needs, we guarantee:

  • reliability: punctual deliveries and seamless information flow
  • efficiency: optimised processes and costs
  • safety: the highest standards in transport handling and for our employees
  • sustainability: resource-efficient operations.

We identify and assess risks to proactively implement quality control measures. Our people are trained and motivated to achieve our quality objectives. We work together to continuously improve our processes and the quality management system, adapting to ever-changing requirements.

 

Our quality aims

Our quality policy is linked to our corporate strategy and focuses on the following key areas:

  • meeting customer needs – with a focus on resilience and network stability
  • increasing productivity and efficiency – in close cooperation with partners in the value chain
  • ensuring safety – for our employees and all transport stakeholders 
  • strengthening the organisation – a positive and motivating working environment for our employees
  • promoting sustainability – for a climate and resource efficient freight transport.

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Intermodal corridor NEAT 2020: Achieving the greatest benefit with modest means

Position paper

The opening of the Gotthard base tunnel in 2017 and of the Ceneri base tunnel in 2019 are supposed to make goods transportation more efficient and to promote modal shift. However, the question of the access lines is still without answer. The existing lines present several limitation which strongly affect the performance of the whole corridor. Because of funding shortfalls the construction of new infrastructures is not to be expected in any time soon.

 

NEAT flat railway: small, affordable expansion steps

Hupac supports a pragmatic, progressive adjustment of the existing infrastructure so that the advantages of the flat railway can be exploited as soon as the Gotthard base tunnel is opened. The existing access lines can be expanded step by step as part of a transnational corridor concept encompassing the entire Rotterdam-Genoa.

 

Increasing the productivity of rail freight transport

Long and heavy trains make the best of the system advantages of rail transportation. The productivity of the railways must be increased, also in order to offset the reduction in operating subsidies. This requires infrastructural adjustments on the 130 years old Gotthard line according to the existing European directives.

 

4-meter-profile for the modal shift of modern semi-trailers

In the last 20 years the rate of semi-trailers in road transit via Switzerland has doubled and now amounts to 60% of all heavy vehicles. In order to shift this important segment to rail, the transit route has to be upgraded to rail profile P400.

 

 

Intermodal corridor via Gotthard and Simplon – the required measures

  • Train lengths 750 m, train weights 2,000 t: essential for the productivity and competitiveness of rail
  • 4-metre P400 profile as per international UIC standard for main transport routes: essential for shifting the important segment of high-volume transport
  • Piattaforma Luino and Simplon Phase II: expansion to train lengths of up to 750 metres; implementation on schedule
  • Priority for the intermodal corridor via Luino and Domodossola, which serves the existing Busto Arsizio and Novara terminals and handles over 60% of intermodal transport
  • Terminals east of Milan for the new Seregno-Bergamo line with a capacity of 30 train pairs per day
  • No funding of the intermodal corridor at the expense of operating subsidies: risk of reverse shift!