Quality management for resilient and sustainable logistics

As an intermodal transport Group, customer satisfaction is at the heart of everything we do. With a robust quality management system in place, in accordance with ISO 9001:2015, we ensure that our services meet the highest quality standards and comply with all applicable requirements.

 

Through a process-oriented approach, continuous improvement and a clear focus on our customers' needs, we guarantee:

  • reliability: punctual deliveries and seamless information flow
  • efficiency: optimised processes and costs
  • safety: the highest standards in transport handling and for our employees
  • sustainability: resource-efficient operations.

We identify and assess risks to proactively implement quality control measures. Our people are trained and motivated to achieve our quality objectives. We work together to continuously improve our processes and the quality management system, adapting to ever-changing requirements.

 

Our quality aims

Our quality policy is linked to our corporate strategy and focuses on the following key areas:

  • meeting customer needs – with a focus on resilience and network stability
  • increasing productivity and efficiency – in close cooperation with partners in the value chain
  • ensuring safety – for our employees and all transport stakeholders 
  • strengthening the organisation – a positive and motivating working environment for our employees
  • promoting sustainability – for a climate and resource efficient freight transport.

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Hupac publishes the Sustainability Report 2024

With the Sustainability Report 2024, Hupac presents for the first time a comprehensive transparency tool that illustrates the company’s commitment to environmental, social and governance matters.

 

Through this document, we share the results achieved, the initiatives undertaken and the future goals that guide our sustainability strategy. The report is structured around four fundamental pillars:

  1. Ethical governance – We operate with responsibility, integrity and transparency. Every decision is guided by strong ethical principles, with respect for our stakeholders and regulations, in order to build trust and generate long-term value.
  2. People at the core – Our people are our priority. We promote a safe, inclusive and development-oriented working environment, valuing talent and diversity as key drivers of sustainable growth.
  3. Environment & climate – We are committed to reducing our environmental impact and using resources responsibly. Through sustainable practices, we actively contribute to the ecological transition and to the future of our planet.
  4. Shared value – We believe in the strength of relationships with communities and in collaboration with institutions and partners. We strive to create positive and lasting impacts, generating shared value in the regions where we operate.

 

Our approach to sustainability is integrated across all areas of the company, with the aim of creating long-term value for people, the environment and society.

 

Check the full Report in the Download section.