Quality management for resilient and sustainable logistics

As an intermodal transport Group, customer satisfaction is at the heart of everything we do. With a robust quality management system in place, in accordance with ISO 9001:2015, we ensure that our services meet the highest quality standards and comply with all applicable requirements.

 

Through a process-oriented approach, continuous improvement and a clear focus on our customers' needs, we guarantee:

  • reliability: punctual deliveries and seamless information flow
  • efficiency: optimised processes and costs
  • safety: the highest standards in transport handling and for our employees
  • sustainability: resource-efficient operations.

 

We identify and assess risks to proactively implement quality control measures. Our people are trained and motivated to achieve our quality objectives. We work together to continuously improve our processes and the quality management system, adapting to ever-changing requirements.

 

Our quality aims

 

Our quality policy is linked to our corporate strategy and focuses on the following key areas:

  • meeting customer needs – with a focus on resilience and network stability
  • increasing productivity and efficiency – in close cooperation with partners in the value chain
  • ensuring safety – for our employees and all transport stakeholders 
  • strengthening the organisation – a positive and motivating working environment for our employees
  • promoting sustainability – for a climate and resource efficient freight transport.

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Hupac Group records around 8% growth in traffic


Chiasso, 31.8.2018    In the first half of 2018 the Hupac Group achieved an increase in traffic of 7.7%. Transalpine transport through Switzerland developed particularly well with an increase of 9.4%. Since June 2018 ERS Railways has also contributed to the positive Group result.

 

The Swiss combined transport operator Hupac closed the first half of 2018 with a 7.7% increase in traffic. In total, the Group carried 439,409 road consignments or 805,693 TEUs – amounting to 30,000 more than in the same period of last year. Traffic on the north-south axis in transit via Switzerland developed particularly well. Here Shuttle Net and Company Shuttle units of Hupac Intermodal achieved growth of 9.3%.

 

ERS Railways made its first contribution to the positive result of non-transalpine traffic (+6.5%). The combined transport operator, based in Rotterdam and Hamburg, has been part of the Hupac Group since the beginning of June 2018. ERS operates over 100 container trains per week between the German seaports and various southern German destinations. Since August 2018 the company has also been managing the shuttle train Rotterdam-Kornwestheim of the Hupac Group.

 

Hupac expects continued constant growth for the second half of 2018. The company’s investment strategy ensures that sufficient resources are available for the increasing traffic volumes. For example, the wagon fleet is expected to grow by 15% this year. The first preparatory works are being carried out on the Milano Smistamento and Brwinów (Warsaw) terminal projects. By the end of the year, Hupac's eight multi-system locomotives will be handed over to the rail partners and put into operation - a contribution to overcome the continuing quality bottlenecks in the rail network with modern, cross-border locomotives.