Confidential Reporting Line

Report safely and confidentially

At Hupac, we believe in a workplace built on integrity, respect and transparency. If you notice any misconduct or violations of the law or our values, you can safely report them through our Confidential Reporting Line.

 

What you can report

You can report violations of national or EU laws; behaviour contrary to the Hupac Group Code of Conduct or internal regulations; abuse of office, fraud, harassment, discrimination, serious conflicts of interest; risks to health, safety or the environment.

 

Who can report

Employees, former employees and candidates; customers, suppliers, consultants, subcontractors; shareholders, directors, auditors; and other professional partners of the Hupac Group.

 

How to report

1. Internal channels
Federico Centonze – General Counsel & Head of Legal Services
Viale R. Manzoni 6 | CH-6830 Chiasso
Tel. +41 58 8558610 | fcentonze@hupac.com

2. External independent channel
Avv. Elisabetta Monotti Campanella – Studio Legale Mattei & Partners
Via Dogana 2 | CH-6500 Bellinzona
reportinglinehupac@studiomattei.ch

3. Public authorities 

You may always report directly to the competent authorities.

 

Your guarantees

Confidentiality: your identity and report are handled with discretion.
No retaliation: protection for all reports made in good faith.
Anonymity: possible upon request through the external lawyer.

 

Report management

Acknowledgment within 14 days; preliminary assessment and clarifications if needed; possible internal investigation or corrective measures; feedback within 3 months of submission.

 

Learn more
Download the full “Confidential Reporting Line” process

 

Contact

Gotthard: limitations only for few days

Starting from Sunday evening, freight traffic is expected to start again on the Gotthard line. In the meantime the Hupac trains are diverted via the Lötschberg/Simplon axis. Only the domestic connections Basel <=> Chiasso and Aarau <=> Stabio can’t be operational at present.

                   

The authorities concerned have taken all measures in order to support rail freight traffic at best:

  • Infrastructure managers in Germany, Switzerland and Italy work together closely in order to offer the maximum capacity for international freight traffic despite the Gotthard line interruption
  • Planned track works on the Simplon axis have been postponed
  • Capacities in Domodossola II shunting station have been increased by putting additional locomotives into operation and by reinforcing shunting teams
  • International railway companies join their forces with the aim to reach the highest possible capacity
  • Customs offices in Domodossola II will take up 24-hour service if needed.   

Delays may occur up to the complete processing of the residual trains, but starting from Monday 19.11.2012 the situation is expected to turn back to normality within few days.

 

Our customer team is at disposal round the clock for further information.

 

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