Quality management for resilient and sustainable logistics

As an intermodal transport Group, customer satisfaction is at the heart of everything we do. With a robust quality management system in place, in accordance with ISO 9001:2015, we ensure that our services meet the highest quality standards and comply with all applicable requirements.

 

Through a process-oriented approach, continuous improvement and a clear focus on our customers' needs, we guarantee:

  • reliability: punctual deliveries and seamless information flow
  • efficiency: optimised processes and costs
  • safety: the highest standards in transport handling and for our employees
  • sustainability: resource-efficient operations.

 

We identify and assess risks to proactively implement quality control measures. Our people are trained and motivated to achieve our quality objectives. We work together to continuously improve our processes and the quality management system, adapting to ever-changing requirements.

 

Our quality aims

 

Our quality policy is linked to our corporate strategy and focuses on the following key areas:

  • meeting customer needs – with a focus on resilience and network stability
  • increasing productivity and efficiency – in close cooperation with partners in the value chain
  • ensuring safety – for our employees and all transport stakeholders 
  • strengthening the organisation – a positive and motivating working environment for our employees
  • promoting sustainability – for a climate and resource efficient freight transport.

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Expansion of China transport and strengthening of the Duisburg terminal area

Hupac and Duisport intensify cooperation

Chiasso, 5 June 2019    The Swiss combined transport operator Hupac Intermodal and Duisburger Hafen AG (duisport) are intensifying their cooperation to further develop climate-friendly combined transport. The focus will be on strengthening the Duisburg terminal area and cooperation for transport between Europe and China.


At the Transport Logistic trade fair in Munich, Hupac as operator of one of the largest intermodal networks in Europe and duisport as the most important logistics hub in Central Europe agreed to further develop the Duisburg terminal area and thus create transhipment capacities for new intermodal connections. Hupac has a strong interest in further expanding its traffic in the Rhine/Ruhr region by using additional terminal capacities as a hub. By setting up a concept of virtual operation, the various terminal locations of duisport are to be efficiently networked.

 

Another priority is the improved connection of the western ports of Antwerp, Rotterdam and Zeebrugge. This will strengthen the Port of Duisburg as a gateway for the onward transport of maritime freight within Europe.

 

In addition, Hupac and duisport will cooperate more closely to optimise their activities as part of the "Belt & Road" initiative. Both partners will jointly develop terminals along the Silk Road and work on solutions to reduce the journey times of Chinese trains.

 

„We see great potential in strengthening our decades of cooperation. The aim is to implement Switzerland's modal shift targets on the north-south axis, and to connect the Hupac network in central Europe to the transcontinental traffic flows on the east-west axis. To this end we are jointly building a pipeline, strengthening the Duisburg location and using the strength of the respective partner", says Michail Stahlhut, CEO of Hupac Intermodal.

 

And Erich Staake, CEO of duisport, says: "Through this cooperation, we are developing additional services for our customers and we are expanding our international network as a premium port and our position as the most important European hub in intra-European and international trade".