Focus areas

Group objectives

  • Market-leading positions on specific major European transport corridors
  • Resilient, competitive and predictable intermodal offerings to a growing customer base
  • Ensuring efficient and competitive rail traction capacity with a balanced portfolio of strategic partners
  • Digital transformation and automation in planning and operations along the intermodal chain, including customers, railway undertakings and third party terminals
  • R&D: continuous development of innovations in wagon technology and terminals
  • Increasing the productivity of intermodal and terminal operations

Market development

  • Focus on the intermodal transport segments of transalpine, long haul (over 600 km in Europe) and maritime transport
  • 30-50% market share on the corridors served
  • Focus on pipeline development with 5-10 and more roundtrips per week
  • Capacity utilisation of trains above 80%
  • Priority on the use of own terminals
  • Strengthening the main transport corridors by investing in terminals

Customers

  • Quality, reliability, stability, cost leadership and competitiveness are the key drivers
  • Automate the contract-to-cash process
  • Standardise digital services and set up a self-service platform for customers
  • ‘Estimated pick-up time’ information for 100% of shipments, with 95% reliability
  • Expand customer base; service for major customers
 

Partners

  • Integrate the planning cycle with strategic partners

  • Establish strong partnerships with multiple rail operators
  • Standardise and automate the purchase-to-payment process with partners
  • Strengthen the digitalisation of operational processes (timetables, disruptions, pick-up times, etc.)
 

Employees

  • Develop young talents into leadership positions
  • Increase the diversity of the workforce, particularly in leadership and management positions
  • Reduce staff turnover in the Group
  • HR leadership development program for 2nd/3rd level managers

Contact

Customer meeting at Terminal Busto: “Capacity, performance, resilience”

Terminal Busto Arsizio-Gallarate, 18.10.2021

In summer of 2021, a number of external factors affected the operation of intermodal transport: construction sites and planned closures of railway lines, flooding in Germany, difficulties in adapting operational resources to the growing volume of traffic. The Busto Arsizio-Gallarate terminal also suffered, which for some weeks had to work under stressful conditions.

 

"We reacted promptly by introducing several measures to mitigate the negative effects," explained Alessandro Valenti, Director Sales & Operations, at the customer meeting held on 18.10.2021 at the Busto Arsizio-Gallarate terminal. "Today, progress can be clearly seen, and we are able to offer the operational capacity, performance and resilience that the market expects."

 

The measures concern personnel, with a 15% increase since the beginning of the year and the strengthening of shifts, as well as the enhancement of the terminal infrastructure, with new spaces dedicated to the parking of semi-trailers, the doubling of the entry/exit road lanes and an increase in space for locomotives. "In addition, 2 new shunting locomotives and 2 tractors for the internal handling of loading units have been put into service", lists Roberto Paciaroni, Director of Hupac SpA.

 

With this set-up, the Busto-Arsizio-Gallarate terminal is able to operate at the usual quality level, but there is no lack of initiatives to further develop the service. "We are creating an app that will allow drivers to interact with the terminal and optimise the timing of pick-ups and deliveries," explains Michail Stahlhut, CEO of the Hupac Group. "In the medium term, major modernisation work is planned on the cranes in Busto and the entire facility at the Novara CIM Terminal – important elements for increasing the performance of combined transport in line with the requirements of modern, green logistics".

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