Confidential Reporting Line

Report safely and confidentially

At Hupac, we believe in a workplace built on integrity, respect and transparency. If you notice any misconduct or violations of the law or our values, you can safely report them through our Confidential Reporting Line.

 

What you can report

You can report violations of national or EU laws; behaviour contrary to the Hupac Group Code of Conduct or internal regulations; abuse of office, fraud, harassment, discrimination, serious conflicts of interest; risks to health, safety or the environment.

 

Who can report

Employees, former employees and candidates; customers, suppliers, consultants, subcontractors; shareholders, directors, auditors; and other professional partners of the Hupac Group.

 

How to report

1. Internal channels
Federico Centonze – General Counsel & Head of Legal Services
Viale R. Manzoni 6 | CH-6830 Chiasso
Tel. +41 58 8558610 | fcentonze@hupac.com

2. External independent channel
Avv. Elisabetta Monotti Campanella – Studio Legale Mattei & Partners
Via Dogana 2 | CH-6500 Bellinzona
reportinglinehupac@studiomattei.ch

3. Public authorities 

You may always report directly to the competent authorities.

 

Your guarantees

Confidentiality: your identity and report are handled with discretion.
No retaliation: protection for all reports made in good faith.
Anonymity: possible upon request through the external lawyer.

 

Report management

Acknowledgment within 14 days; preliminary assessment and clarifications if needed; possible internal investigation or corrective measures; feedback within 3 months of submission.

 

Learn more
Download the full “Confidential Reporting Line” process

 

Contact

Autumn 2018: Hupac expands its intermodal network

Hupac starts the autumn 2018 with numerous new connections and service improvements. High frequency of departures, additional destinations and efficient terminal locations are the main drivers of the network development.

Here is an overview of the main news from September 2018.

From 2 October, departures will increase in the core business of intermodal transport via the Alps, and offer new capacity to the growing market demand.

  • Zeebrugge <=> Novara: from 6 to 8 roundtrips per week, P400 semitrailers allowed
  • Köln Nord <=> Busto Arsizio: from 8 to 9 roundtrips per week
  • Basel Weil <=> Busto Arsizio: from 5 to 6 roundtrips per week.

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From 7 October, the Rotterdam <=> Kornwestheim shuttle will be shifted on Maasvlakte and offer a direct connection between the Port of Rotterdam and the industrial area of Stuttgart and Baden-Württemberg.


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The network between Singen and Italy has been improved by concentrating the departures
on the lines Singen <=> Busto Arsizio and Singen <=> Brescia. The offer now comprises
25 roundtrips per week.

  • Singen <=> Busto Arsizio with 14 roundtrips per week
  • Singen <=> Brescia with 11 roundtrips per week.

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Important news can also be seen on the east-west axis. Starting from 11 September, Antwerp has been connected to Vienna, Budapest, Romania and Istanbul based on fixed schedules.

  • Antwerp <=> Vienna/Budapest: 2 roundtrips per week
  • Antwerp <=> Curtici-Ploiesti: 1 roundtrip per week
  • Antwerp <=> Halkali/Istanbul: 1 roundtrip per week.

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Finally, Hupac strengthens its intermodal service between Antwerp and eastern Germany. As of 3 September, a new regular service connects Schkopau, and the frequency is increased on the route to Schwarzheide.

  • Antwerp <=> Schkopau: 3 roundtrips per week
  • Antwerp <=> Schwarzheide: 3 roundtrips per week.

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Progress has also been made in the area of processes and digitalisation. Two rail portals with OCR technology have been installed in the Terminal Busto Arsizio for automated visual train inspection, identification and inventory - an important tool for handling the growing traffic volume efficiently. Other terminals will follow, according to the Hupac digitalisation strategy.


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