Confidential Reporting Line

Report safely and confidentially

At Hupac, we believe in a workplace built on integrity, respect and transparency. If you notice any misconduct or violations of the law or our values, you can safely report them through our Confidential Reporting Line.

 

What you can report

You can report violations of national or EU laws; behaviour contrary to the Hupac Group Code of Conduct or internal regulations; abuse of office, fraud, harassment, discrimination, serious conflicts of interest; risks to health, safety or the environment.

 

Who can report

Employees, former employees and candidates; customers, suppliers, consultants, subcontractors; shareholders, directors, auditors; and other professional partners of the Hupac Group.

 

How to report

1. Internal channels
Federico Centonze – General Counsel & Head of Legal Services
Viale R. Manzoni 6 | CH-6830 Chiasso
Tel. +41 58 8558610 | fcentonze@hupac.com

2. External independent channel
Avv. Elisabetta Monotti Campanella – Studio Legale Mattei & Partners
Via Dogana 2 | CH-6500 Bellinzona
reportinglinehupac@studiomattei.ch

3. Public authorities 

You may always report directly to the competent authorities.

 

Your guarantees

Confidentiality: your identity and report are handled with discretion.
No retaliation: protection for all reports made in good faith.
Anonymity: possible upon request through the external lawyer.

 

Report management

Acknowledgment within 14 days; preliminary assessment and clarifications if needed; possible internal investigation or corrective measures; feedback within 3 months of submission.

 

Learn more
Download the full “Confidential Reporting Line” process

 

Contact

All terminals: new section of the Hupac website

We are pleased to present the new "Terminal operations" section on the Hupac website. It is a real archive of information, dedicated to all terminals managed by the Hupac Group:

  • Busto Arsizio-Gallarate
  • Singen
  • Antwerp
  • Basel Wolf
  • Araau
  • Chiasso
  • Piacenza

 

For each terminal, you will find complete and up-to-date information in accordance with Regulation (EU) 2017/2177 of 22.11.2017:

  • technical data
  • opening hours and contact details
  • interactive map
  • general conditions and price list
  • request for access for train operators
  • presentation flyer
  • residual terminal capacity.

 

You can access the general page of the terminals by clicking here

Download
Link